Refund Policy
Thank you for supporting The Palette Gallery – Muse.
Digital Products
Due to the digital nature of downloadable products, all digital sales are final and non-refundable once the files have been accessed or downloaded. If you experience any issues with downloading or accessing your files, please contact us, and we will gladly assist you.
Physical Products (Art Prints & Merchandise)
Physical products are produced on demand and carefully packaged. Returns or refunds are not accepted for change of mind, incorrect size selection, or accidental orders. However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos of the issue so we can arrange a replacement or solution.
Contact
For any order issues, please contact:
